SAMSUNG UE32H5000AW - UE40H5000AW - UE48H5000AW - UE50H5000AW
SERVICE MODE AND TCON BOARD FAULT FINDING
CHECKING THE TCON BOARD AND MOTHER
BOARD
1. No Picture : Backlight is on, but there is no picture and LED
indicator in front of TV is blinking.
Check the LVDS Cable connection. If still problems, change the T-Con Board and then Main Board step by step.
2. Picture distortion : Enter the service mode ⇢ Choose ‘SVC’ ⇢ Check the ‘internal pattern.’ Enter ‘Service Mode.’
• If you do not have Factory remote control
Power OFF > Info > MENU > Mute > Power On
Check the LVDS Cable connection. If still problems, change the T-Con Board and then Main Board step by step.
2. Picture distortion : Enter the service mode ⇢ Choose ‘SVC’ ⇢ Check the ‘internal pattern.’ Enter ‘Service Mode.’
• If you do not have Factory remote control
Power OFF > Info > MENU > Mute > Power On
3. Choose ‘SVC.’
4. Choose ‘Test pattern.’
5. Select the each pattern and then check all pattern is ok or not.
4. Choose ‘Test pattern.’
5. Select the each pattern and then check all pattern is ok or not.
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Pattern Status is
|
Change the
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Test Pattern is made by the NOVATEK
IC
|
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OK
|
Main
Board
|
We
guess front of NOVATEK IC has problem.
|
|
NG
|
Panel
and T-Con Board
|
We
guess back of NOVATEK IC has problem.
|
Entering Factory Mode
To enter ‘Service Mode’ Press the remote -control keys in this sequence :
• If you do not have Factory remote control
Power OFF > INFO > MENU > MUTE > Power On
To enter ‘Service Mode’ Press the remote -control keys in this sequence :
• If you do not have Factory remote control
Power OFF > INFO > MENU > MUTE > Power On
White Balance
Calibration
1. Into the Factory Mode.
2. Select SVC Menu.
3. Select ADC/WB menu.
4. Select ADC menu.
1. Into the Factory Mode.
2. Select SVC Menu.
3. Select ADC/WB menu.
4. Select ADC menu.
You must perform Calibration in the Lattice
Pattern before adjusting the White Balance.
|
Source
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Setting
Mode
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Pattern
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Use
Equipment
|
|
HDMI
|
1280 x
720@60 Hz
|
Pattern
#24 (Chess Pattern)
|
CA210
& Master MSPG925 Generator
|
Use other equipment only after comparing the
result with that of the Master equipment.
|
Input
mode
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Calibration
|
Pattern
|
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CVBS IN
(Model_#1)
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Perform
in NTSC B&W Pattern #24
|
Lattice
|
|
Component
IN (Model_#6)
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Perform
in 720p B&W Pattern #24
|
Lattice
|
|
PC
Analog IN (Model_#21)
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Perform
in VESA XGA (1024x768) B&W Pattern #24
|
Lattice
|
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HDMI IN
|
Perform
in 720p B&W Pattern #24
|
Lattice
|
Method of Color Calibration (AV)
1. Apply the NTSC Lattice (N0. 3) pattern signal to the AV IN 1 port.
2. Press the Source key to switch to “AV1” mode.
3. Enter Service mode.
4. Select the “ADC” menu.
5. Select the “AV Calibration” menu.
6. In “AV Calibration Off” status, press the “RIGHT ” key to perform Calibration.
7. When Calibration is complete, it returns to the high-level menu.
8. You can see the change of the “AV Calibration” status from Failure to Success.
Method of Color Calibration (Component)
1. Apply the 720p Lattice (N0. 6) pattern signal to the Component IN 1 port.
2. Press the Source key to switch to “Component1” mode.
3. Enter Service mode.
4. Select the “ADC” menu.
5. Select the “Comp Calibration” menu.
6. In “Comp Calibration Off” status, press the “ RIGHT” key to perform Calibration.
7. When Calibration is complete, it returns to the high-level menu.
8. You can see the change of the “Comp Calibration” status from Failure to Success.
Method of Color Calibration (PC)
1. Apply the VESA XGA Lattice (N0. 21) pattern signal to the PC IN port.
2. Press the Source key to switch to “PC” mode.
3. Enter Service mode.
4. Select the “ADC” menu.
5. Select the “PC Calibration” menu.
6. In “PC Calibration Off” status, press the “ RIGHT ” key to perform Calibration.
7. When Calibration is complete, it returns to the high-level menu.
8. You can see the change of the “PC Calibration” status from Failure to Success.
Method of Color Calibration (HDMI)
1. Apply the 720p Lattice (N0. 6) pattern signal to the HDMI1/DVI IN port.
2. Press the Source key to switch to “HDMI1” mode.
3. Enter Service mode.
4. Select the “ADC” menu.
5. Select the “HDMI Calibration” menu.
6. In “HDMI Calibration Off” status, press the “RIGHT” key to perform Calibration.
7. When Calibration is complete, it returns to the high-level menu.
8. You can see the change of the “HDMI Calibration” status from Failure to Success.
1. Apply the NTSC Lattice (N0. 3) pattern signal to the AV IN 1 port.
2. Press the Source key to switch to “AV1” mode.
3. Enter Service mode.
4. Select the “ADC” menu.
5. Select the “AV Calibration” menu.
6. In “AV Calibration Off” status, press the “RIGHT ” key to perform Calibration.
7. When Calibration is complete, it returns to the high-level menu.
8. You can see the change of the “AV Calibration” status from Failure to Success.
Method of Color Calibration (Component)
1. Apply the 720p Lattice (N0. 6) pattern signal to the Component IN 1 port.
2. Press the Source key to switch to “Component1” mode.
3. Enter Service mode.
4. Select the “ADC” menu.
5. Select the “Comp Calibration” menu.
6. In “Comp Calibration Off” status, press the “ RIGHT” key to perform Calibration.
7. When Calibration is complete, it returns to the high-level menu.
8. You can see the change of the “Comp Calibration” status from Failure to Success.
Method of Color Calibration (PC)
1. Apply the VESA XGA Lattice (N0. 21) pattern signal to the PC IN port.
2. Press the Source key to switch to “PC” mode.
3. Enter Service mode.
4. Select the “ADC” menu.
5. Select the “PC Calibration” menu.
6. In “PC Calibration Off” status, press the “ RIGHT ” key to perform Calibration.
7. When Calibration is complete, it returns to the high-level menu.
8. You can see the change of the “PC Calibration” status from Failure to Success.
Method of Color Calibration (HDMI)
1. Apply the 720p Lattice (N0. 6) pattern signal to the HDMI1/DVI IN port.
2. Press the Source key to switch to “HDMI1” mode.
3. Enter Service mode.
4. Select the “ADC” menu.
5. Select the “HDMI Calibration” menu.
6. In “HDMI Calibration Off” status, press the “RIGHT” key to perform Calibration.
7. When Calibration is complete, it returns to the high-level menu.
8. You can see the change of the “HDMI Calibration” status from Failure to Success.
Adjustment
1. Into the Factory Mode.
2. Select SVC Menu.
3. Select ADC/WB menu.
4. Select WB menu.
1. Into the Factory Mode.
2. Select SVC Menu.
3. Select ADC/WB menu.
4. Select WB menu.
White Balance Ratio Adjustment
1. You can adjust the white ratio in factory mode (1:Calibration, 3:White-Balance).
2. Since the adjustment value and the data value vary depending on the input source, you have to adjust these in CVBS, Component 1 and HDMI 1 modes.
3. The optimal values for each mode are configured by default. It varies with Panel’s size and Specification.
# Equipment : CS-210
# Pattern: MIK K-7256 #92 “Flat W/B Pattern" as standard
# Altenate Equipmet : CA200& anyone Master supported pattern#92(refer to right photo)
# Use other Equipment only after comparing the result with that of the Master equipment.
# Set Aging time : 60 min
1. You can adjust the white ratio in factory mode (1:Calibration, 3:White-Balance).
2. Since the adjustment value and the data value vary depending on the input source, you have to adjust these in CVBS, Component 1 and HDMI 1 modes.
3. The optimal values for each mode are configured by default. It varies with Panel’s size and Specification.
# Equipment : CS-210
# Pattern: MIK K-7256 #92 “Flat W/B Pattern" as standard
# Altenate Equipmet : CA200& anyone Master supported pattern#92(refer to right photo)
# Use other Equipment only after comparing the result with that of the Master equipment.
# Set Aging time : 60 min
Software Upgrade
Software Upgrade can be performed by downloading the. latest firmware from samsung.com to a USB memory device.
# Current Version - The software already installed in the TV. Software is represented as ‘Year/Month/Day_Version’.
How to Check the Software Version
Use the Main Menu
1. Click the "MENU" key in remote controller.
2. Select "Support" menu.
3. Locate the menu cursor "Software Upgrade" menu.
4. Click the "INFO" key.
Check the Main SW and Micom version.
Software Upgrade can be performed by downloading the. latest firmware from samsung.com to a USB memory device.
# Current Version - The software already installed in the TV. Software is represented as ‘Year/Month/Day_Version’.
How to Check the Software Version
Use the Main Menu
1. Click the "MENU" key in remote controller.
2. Select "Support" menu.
3. Locate the menu cursor "Software Upgrade" menu.
4. Click the "INFO" key.
Check the Main SW and Micom version.
How to Upgade
Insert a USB drive containing the firmware
upgrade downloaded from samsung.com into the TV. Please be careful not to
disconnect the power or remove the USB drive while upgrades are being applied.
The TV will turn off and turn on automatically after completing the firmware
upgrade. Please check the firmware version after the upgrades are complete (the
new version will have a higher number than the older version). When software is
upgraded, video and audio settings you have made will return to their default
(factory) settings. We recommend you write down your settings before beginning
firmware update. After update is completed, restore your previous settings.
„Main Software Upgrade
1. Store the sw program named "T-NT14LDEUC" in USB memory stick.
Connect the USB.
„Main Software Upgrade
1. Store the sw program named "T-NT14LDEUC" in USB memory stick.
Connect the USB.
2. Click the "MENU" key in Remote Controler.
3. Select "Support" menu. Locate the menu cursor "Software Update" menu.
4. Locate the menu cursor "Update now" menu.
3. Select "Support" menu. Locate the menu cursor "Software Update" menu.
4. Locate the menu cursor "Update now" menu.
5. Click the "ENTER" key.
6. Click the "ENTER" key.
Wait for upgrade complete.
Check the Software Version.
6. Click the "ENTER" key.
Wait for upgrade complete.
Check the Software Version.
