SONY KDL-32EX710 - KDL-40EX710 - KDL-40EX713 - KDL-46EX710 - KDL-46EX711 - KDL-46EX713 - KDL-55EX710 - KDL-55EX711 - KDL-55EX713
LED BLINKING CODE AND SERVICE MODE
SELF DIAGNOSIS FUNCTION
The units in this manual contain a self-diagnostic function. If an error occurs, the STANDBY LED will automatically begin to flash. The number of times the LED flashes translates to a probable source of the problem. A definition of the STANDBY LED flash indicators is listed in the instruction manual for the user’s knowledge and reference. If an error symptom cannot be reproduced, the remote commander can be used to review the failure occurrence data stored in memory to reveal past problems and how often these problems occur.
DIAGNOSTIC TEST INDICATORS
When an error occurs, the STANDBY LED will flash a set number of times to indicate the possible cause of the problem. If there is more than one error, the LED will identify the first of the problem areas. Result for all of the following diagnostic items are displayed on screen.
If the screen displays a “0”, no error has occurred .
The units in this manual contain a self-diagnostic function. If an error occurs, the STANDBY LED will automatically begin to flash. The number of times the LED flashes translates to a probable source of the problem. A definition of the STANDBY LED flash indicators is listed in the instruction manual for the user’s knowledge and reference. If an error symptom cannot be reproduced, the remote commander can be used to review the failure occurrence data stored in memory to reveal past problems and how often these problems occur.
DIAGNOSTIC TEST INDICATORS
When an error occurs, the STANDBY LED will flash a set number of times to indicate the possible cause of the problem. If there is more than one error, the LED will identify the first of the problem areas. Result for all of the following diagnostic items are displayed on screen.
If the screen displays a “0”, no error has occurred .
Diagnostic Item
|
Diagnostic
Item Description
|
Number
of times
Standby LED blinks |
Possible
Location
|
RGB_SEN
|
RGB Sensor ACK Error
|
NA
|
NA
|
MAIN_POWER
|
Main Power
Over Voltage Protection |
2
|
GE3C (Power) Board (KDL-32EX710 Only)
GE3A (Power) Board (KDL-40EX710/40EX713/46EX710/46EX711/46EX713 Only) GE2B (Power) Board (KDL-55EX710/55EX711/55EX713 Only) BAL Board |
DC_ALERT
|
DC Alert
|
3
|
BAL Board
GE3C (Power) Board (KDL-32EX710 Only) GE3A (Power) Board (KDL-40EX710/40EX713/46EX710/46EX711/46EX713 Only) GE2B (Power) Board (KDL-55EX710/55EX711/55EX713 Only) |
DTT-WDT
|
DTT Error
|
||
AUD_PROT
|
Audio Error Detection
|
||
BALANCER
|
Panel Balancer Error
|
4
|
BAL Board
|
TCON ERR
|
TCON Error
|
5
|
BAL Board
LCD Panel TCON Control MT Board |
HFR ERR
P_ID_ERR |
HFR Error
Panel ID NVM Error |
||
BACKLITE
|
Backlight Error
|
6
|
BAL Board
|
TEMP_ERR
|
Temperature Error
|
7
|
BAL Board
HLR Board |
FAN_ERR
|
Fan Error
Not Used in these models) |
NA
|
VIEWING THE SELF CHECK DIAGNOSTIC LIST
For errors with symptoms such as “power sometimes shuts off” or “screen sometimes goes out” that cannot be confirmed, it is possible to bring up past occurrences of a failure for confirmation on the Self Check diagnostic screen:
1. TV must be in standby mode. (Power off).
2. Press the following buttons on the Remote Commander within a second of each other:
DISPLAY > Channel 5 > Volume - > POWER .
For errors with symptoms such as “power sometimes shuts off” or “screen sometimes goes out” that cannot be confirmed, it is possible to bring up past occurrences of a failure for confirmation on the Self Check diagnostic screen:
1. TV must be in standby mode. (Power off).
2. Press the following buttons on the Remote Commander within a second of each other:
DISPLAY > Channel 5 > Volume - > POWER .
CLEARING THE SELF CHECK DIAGNOSTIC LIST
Since the diagnostic results displayed on the screen are not automatically cleared, always check the self-diagnostic screen after you have completed the repairs to be sure you have cleared the result display to “0”.
1. To clear the Error history and Error count: Press the Channel 8 Channel 0 .
2. To clear the Panel operation time: Press the Channel 7 Channel 0 .
EXITING THE SELF CHECK DIAGNOSTIC SCREEN
1. To exit the Self Diagnostic screen, turn off the power to the TV by pressing the POWER button on the remote or the POWER button on the TV.
Since the diagnostic results displayed on the screen are not automatically cleared, always check the self-diagnostic screen after you have completed the repairs to be sure you have cleared the result display to “0”.
1. To clear the Error history and Error count: Press the Channel 8 Channel 0 .
2. To clear the Panel operation time: Press the Channel 7 Channel 0 .
EXITING THE SELF CHECK DIAGNOSTIC SCREEN
1. To exit the Self Diagnostic screen, turn off the power to the TV by pressing the POWER button on the remote or the POWER button on the TV.
ACCESSING SERVICE ADJUSTMENT MODE
1. TV must be in Standby Mode. (POWER off).
2. Press the following buttons on the Remote Commander within a second of each other:
DISPLAY > Channel 5 > Volume + > POWER
1. TV must be in Standby Mode. (POWER off).
2. Press the following buttons on the Remote Commander within a second of each other:
DISPLAY > Channel 5 > Volume + > POWER
VIEWING THE SERVICE MENUS
Use the Remote Commander to view the Digital, Chassis and Sub Service Menus and their options.
3. To display the Service Menu that contains the Category you want to adjust, press JUMP or OPTIONS on the Remote Commander.
Use the Remote Commander to view the Digital, Chassis and Sub Service Menus and their options.
3. To display the Service Menu that contains the Category you want to adjust, press JUMP or OPTIONS on the Remote Commander.
USING THE REMOTE COMMANDER TO VIEW
OR CHANGE SERVICE DATA
Use the buttons on the Remote Commander to access the Service Menu items and adjust the Data Values.
DISPLAY > Channel 5 > Volume + > POWER
4. To change the Category, press 2 to move to the Next Category or press 5 to go back to the Previous Category.
Note: Pressing 2 or 5 only changes the Categories within the Service Menu displayed.
5. To change the adjustment item, press 1 to move to the Next Item or 4 to go back to the Previous Item.
6. To change the Data Value, press 3 to increase the Data Value or 6 to decrease the Data Value.
7. Press MUTING then press 0 to Write the changes.
8. To exit service mode, press HOME or turn the TV power off.
Use the buttons on the Remote Commander to access the Service Menu items and adjust the Data Values.
DISPLAY > Channel 5 > Volume + > POWER
4. To change the Category, press 2 to move to the Next Category or press 5 to go back to the Previous Category.
Note: Pressing 2 or 5 only changes the Categories within the Service Menu displayed.
5. To change the adjustment item, press 1 to move to the Next Item or 4 to go back to the Previous Item.
6. To change the Data Value, press 3 to increase the Data Value or 6 to decrease the Data Value.
7. Press MUTING then press 0 to Write the changes.
8. To exit service mode, press HOME or turn the TV power off.
SELECTING THE MODEL
After replacing the BAL Board or LCD Panel, go into Service Mode to set the Model data value.
1. TV must be in standby mode. (Power off).
2. Access Service Mode.
Press the following buttons on the Remote Commander within a second of each other:
DISPLAY > Channel 5 > Volume + > POWER
After replacing the BAL Board or LCD Panel, go into Service Mode to set the Model data value.
1. TV must be in standby mode. (Power off).
2. Access Service Mode.
Press the following buttons on the Remote Commander within a second of each other:
DISPLAY > Channel 5 > Volume + > POWER
3. Display the DIGITAL Service Menu.
NOTE: There are 3 Service Menus for this model, DIGITAL, CHASSIS, and SUB. If the DIGITAL Service Menu is not displayed, press JUMP or OPTIONS on the Remote Commander.
NOTE: There are 3 Service Menus for this model, DIGITAL, CHASSIS, and SUB. If the DIGITAL Service Menu is not displayed, press JUMP or OPTIONS on the Remote Commander.
4. Press 2 to move to the 002 MODEL (Next)
category.
5. Using the table, press 3 to increase the
data value or 6 to decrease the data value, to match the model of the TV.
6. Proceed to “Selecting the Destination”.
SETTING THE DESTINATION
After replacing the BAL Board or the LCD Panel, the destination location must be set.
CAUTION: Selecting the incorrect destination may requiring replacing the BAL Board.
After replacing the BAL Board or the LCD Panel, the destination location must be set.
CAUTION: Selecting the incorrect destination may requiring replacing the BAL Board.
7. Press 1 to move to “001 DEST” sub
Category.
8. Using the table, press 3 to increase the
data value or
6 to decrease the data value, to select the destination of the TV.
6 to decrease the data value, to select the destination of the TV.
CAUTION: Verify the DESTINATION is set
correctly before proceeding to the next step. If another destination Data Value
is selected, it may possibly corrupt the software which would require a BAL
Board replacement.
9. After verifying the destination data value
displays, press 0 to save (Write) the changes.
10. Exit Service Mode by pressing HOME or turn the TV power off.
11. Proceed to “Verifying the Model and Panel Information”.
10. Exit Service Mode by pressing HOME or turn the TV power off.
11. Proceed to “Verifying the Model and Panel Information”.
